JD SOFT is committed to quality process and procedures. We strive to earn your trust by consistently providing dependable Technology services in on-time delivery, and reliable support for client mission-critical applications.
JD Soft team foster a culture of innovation and accountability that helps ensure our quality management system is continually improving to anticipate, meet, and exceed your expectations in everything we deliver. Team are trained with ISO 9001:2008 procedures and strictly abide by during service delivery. One of the board members is overseeing all ISO initiatives including non-conformity and internal| external audit.
Our reputation and quality heritage represent our continued commitment to be your complete IT Requirements.
The senior leadership team at JD Soft is committed to providing its customers with Quality products, services, and solutions. In order to ensure that our quality initiatives drive continual improvements, our management team is responsible for:
- Providing Technology and Process related Training
- Developing qualitative and quantitative measurements
- Providing resources for continual improvement efforts
- Empowering teams to make improvements
- Monitoring KPI and customer index scores to drive improvements
Our commitment to quality is rooted in our promise to mobilize and connect people in the moments that matter and to ensure that customers are at the core of everything we do. All JD Soft employees are expected to perform to the absolute best of their abilities to provide you with the quality you expect from a trusted solution provider.
With over 5 years of Customer centric strong industry experience and our commitment to be your end-to-end solution provider. Consulting group are aligned around customer requirements so that we continually anticipate, meet, and exceed your expectations in everything we do.
Our quality initiatives are designed to provide you dependable products and services, help ensure on-time delivery, and provide reliable support so you can rise to the moment—and be your best when it matters most.
The JD Soft Quality Management System is based on a process approach and has five main areas of focus:
- Detailed Customer Requirements
- On-time Delivery
- Organization structure
- Products, Services, and Solutions provided
- Applicable standards requirements
JD Soft management drives implementation and continually improves its business processes, and the effectiveness of our Quality Management System through the use of the following:
- JD Soft Quality Policy
- Goals and objectives identified on performance scorecards
- Overall Quality processes in project management and service delivery
- Periodical Internal and external audits
- Customer feedback
- Management and operational reviews
- Performance measurements and evaluations
We use ISO 9001 as the primary standard for our Quality Management System, and incorporate other standards as appropriate for our business environment.
Audits are conducted regularly by trained internal and external auditors. Audit results are documented, and corrective actions are taken and verified using the closed loop process.
Our Customer-Centric Business Model defines the overall interaction of the processes throughout our organization—placing customer requirements at the center. Each function within the model implements and maintains relevant processes, and conducts reviews to help ensure that every process is operating in accordance with our Quality Management System and our customers’ requirements.
And finally, we believe in standing up for nature. JD Soft will endeavor to perform business electronically, to reduce paper usage. All communications are primarily conducted via email and we are working towards electronic invoices and statements.